Dear Chuck and Sally,
We want to thank you so very much for the fantastic job you did on our house.
As first-time home builders, we were very overwhelmed by all the decisions, details, and the enormous process of such a big project. But your personal attention at every turn as well as your expertise and guidance were superb. We always felt that we could call with questions; both of you always made us feel like we were your only clients and you consistently provided undivided attention.
The design layout that Chuck helped us create suits our family and lifestyle perfectly. The energy-efficient features, in particular, our geo-thermal system has been fantastic for keeping utilities low even for our family of 5 in this almost 4000 sqft home! Each of your contracted vendors were top-notch; the quality of each detail is unmatched- from cabinetry to tile work to trim and flooring. We could not be more pleased with the workmanship. We are so thankful that we chose Chuck as a builder. His experience and high expectations helped guide us along the way and at each decision point, we greatly appreciated his ability to weigh the costs and benefits and help us make the right choices to keep costs low but also be pleased in the long-term with each outcome.
And behind the scenes, Sally was a rock. Her experience, organization, and prompt and helpful customer service kept us on track with each piece of the project. In sum, we are thoroughly pleased with our new home and everyone who comes through it loves it as much as we do.
Thank you, thank you, thank you!
Katy and Ric Ong
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