August 11, 2013

Dear Chuck and Sally,

Thank you so much for building our beautiful retirement home in the Village of Pinehurst. It has not been long ago since our referral to Bolton Builders and first appointment to discuss our future home plans. After meeting Chuck, I knew you were the person who was going to be our builder. You were professional, knowledgeable, a gentleman and most importantly you were sensitive to our requests. Absolutely everything we discussed you had the “we can do that” attitude. At one point we thought perhaps the whole building process from New Jersey was going to be a little overwhelming. However, the two of you were always there for us, supporting, guiding and giving us helpful suggestions whenever we needed to talk. We certainly appreciated your patience scheduling meetings with subcontractors and suppliers. It is obvious that you have sound relationships with these people you hired. Their workmanship was exceptional throughout the house especially the tile design, cabinets, painting, siding, roofing, concrete, framing, landscaping and making the kitchen appliances happen. Sometimes it was difficult flying down meeting with you and flying back on the same day. However, after arriving it was always worth the trip because we got our work done. We also would like to thank you for your constant communications during the building process. The telephone calls, pictures and the many emails always kept us up to speed on the progress of our home. This gave us a tremendous amount of comfort knowing Bolton Builders was doing their job and we could be informed of everything that was happening at any given moment.

It has been an absolute pleasure working with both of you, planning and constructing our home. We certainly appreciate your knowledge and building expertise. More importantly we recognize your honesty and the manner in which you have treated us. We will always be grateful to you for giving us something very special and making our dream come true.

Very truly yours,
Don & Dorothy

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